Hello dear Customers,
As you might have known, it is written in our Policies under “Overselling / Fair Usage” that cPanel’s built-in backup is disabled from cPanel to prevent abuse. We have decided to take that course of action due to people misusing backups and downloading/uploading multiple backups at one time. As this is a shared web hosting server, this has been causing high server loads and is impacting the other accounts in the server.
Now, we have developed our own scripts to disallow cPanel full backup generation but allow home directory and mysql backup generation, as well as upload home directory and/or mysql backups, subject to the account’s inodes and total disk usage.
All accounts using more than 25,000 inodes or more than 4 GB space will not be able to access NLH Backup to avoid over-usage. In this case, we will need to be contacted to perform uploading and/or downloading of backups for you. You could also and should back up your own files and MySQL databases by following the tutorial here: http://client.nlharea.com/knowledgebase.php?_mo=kb&_sa=19. This way, you will be able to back up your files and databases to your local computer. In this regard, you cannot hold us responsible for any files lost from your account. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.